SDPMSP-Knowledgebase | Upgrade Failure Solutions

Upgrade Failure Solutions
Upgrade failure from 9009 to 9200
Error trace: [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : Problem during installation of patch {0}java.sql.SQLException: Cannot find the object "PgSQLErrorCode" because it does not exist or you do not have permissions. Cause: ...
Skip forced backup before upgrade
Please ensure there is a recent VM backup/snapshot or a valid SQL backup or PGSQL backup that was taken just before the upgrade and then skip application backup. For 9000 Upgrade: Edit the batch file called 'Updatemanager.bat' found under ...

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